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Delivery Information

Free UK Mainland shipping on orders over £50 excludes surfboards and soft-top SUP boards

Essential info

Same-day dispatch on orders placed before 2pm Mon–Fri. Orders after 2pm, on weekends or Bank Holidays ship the next working day. All orders are fully tracked via DPD, Royal Mail or Parcelforce.

UK Mainland

Service Delivery Time Orders Over £50 Orders Under £50
Standard 2–4 working days FREE £5.00
Express 1–2 working days £6.50 £7.50

Surfboards & Soft-Top SUP Boards — UK Mainland

Free shipping does not apply to oversized items. Rates below are fixed regardless of order value.

Board Size Standard Express
Small boards (under 8ft) £30.00 £45.00
Large boards (8ft+) £50.00 £60.00

UK Zones 2 & 3 & Republic of Ireland

Northern Ireland · Scottish Highlands & Islands · Isle of Man · Channel Islands · Republic of Ireland

Standard Items

Service Delivery Time Orders Over £50 Orders Under £50
Standard 3–5 working days £5.00 £8.00
Express 2 working days £12.50 £15.00

Surfboards & Soft-Top SUP Boards — Zones 2 & 3

Board Size Standard Express
Small boards (under 8ft) £40.00 £50.00
Large boards (8ft+) £65.00 £75.00

EU Shipping

🌍 Duties & taxes on EU orders
  • All EU orders are shipped on DDP (Delivered Duty Paid) Incoterms
  • Import duties and VAT are paid by us before your order leaves the UK
  • The price you see at checkout is the price you pay — no extra charges on delivery

While we handle duties and VAT at our end, customs procedures can occasionally vary by country and are ultimately outside our control. If you have any questions before ordering, please contact us.

⚠️ Surfboards and large soft-top SUP boards cannot currently be shipped to EU destinations. Please contact us for queries about specific items.

EU Rates

Service Estimated Delivery Orders Over £50 Orders Under £50
Standard International 2–11 working days £8.50 £13.50
Express International 2–7 working days £18.00 £25.00

Countries We Ship To

We ship to all EU member states listed below. Not seeing your country? Get in touch and we'll see what we can arrange.

🇦🇹 Austria
🇧🇪 Belgium
🇧🇬 Bulgaria
🇭🇷 Croatia
🇨🇾 Cyprus
🇨🇿 Czechia
🇩🇰 Denmark
🇪🇪 Estonia
🇫🇮 Finland
🇫🇷 France
🇩🇪 Germany
🇬🇷 Greece
🇭🇺 Hungary
🇮🇪 Ireland
🇮🇹 Italy
🇱🇻 Latvia
🇱🇹 Lithuania
🇱🇺 Luxembourg
🇲🇹 Malta
🇳🇱 Netherlands
🇵🇱 Poland
🇵🇹 Portugal
🇷🇴 Romania
🇸🇰 Slovakia
🇸🇮 Slovenia
🇪🇸 Spain
🇸🇪 Sweden

USA & Rest of World

Most items can be shipped worldwide, quoted individually by destination and size. Surfboards 6ft and over cannot be shipped outside the UK.

📦 Contact us for a personalised international shipping quote.

Surfboard & Skimboard Deliveries

Please inspect your board before signing for delivery.
If there is any visible damage to the outer packaging, sign as "DAMAGED" before accepting. Then contact us immediately at sales@circle-one.co.uk.

FAQs

Will I be charged import duty or VAT when ordering from the EU?
We ship all EU orders DDP (Delivered Duty Paid), meaning we cover import duties and VAT before your order leaves the UK. In most cases there is nothing further to pay on delivery. Customs procedures can occasionally vary by country, so if you have concerns please contact us before ordering.
I ordered after 2pm — when will my order be dispatched?
Orders placed after 2pm, on weekends, or on UK Bank Holidays are dispatched the next working day. You'll receive a dispatch confirmation with tracking details as soon as your order is on its way.
Can I get a surfboard delivered to Europe or overseas?
Surfboards and large soft-top SUP boards cannot currently be shipped to EU destinations. Surfboards 6ft and over also cannot be shipped internationally. For smaller boards or specific queries, please contact us.
Why is delivery more expensive to the Highlands, Islands or Northern Ireland?
Carriers apply additional surcharges for remote and island locations (UK Zones 2 & 3) due to extra handling and logistics. We pass these on at cost. The Republic of Ireland falls into the same rate band.
My country isn't in the EU list — can you still deliver?
Possibly. Get in touch and we'll let you know what's possible and provide a quote if we can deliver to your location.
My board arrived damaged — what should I do?
Sign for the parcel as "DAMAGED" before accepting — this step is essential for any claim. Then contact us straight away at sales@circle-one.co.uk or call 01363 773005. Photos of the damage and packaging are very helpful.

Need to contact us?

Call Us

UK: 01363 773005
International: +44 1363 773005
Monday–Friday, 09:00–16:30 (UK time)

Email

sales@circle-one.co.uk
We aim to reply within 1 working day

Get In Touch

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