Delivery Information
Free UK Mainland shipping on orders over £50 — excludes surfboards and soft-top SUP boards
Essential info
UK Mainland
| Service | Delivery Time | Orders Over £50 | Orders Under £50 |
|---|---|---|---|
| Standard | 2–4 working days | FREE | £5.00 |
| Express | 1–2 working days | £6.50 | £7.50 |
Surfboards & Soft-Top SUP Boards — UK Mainland
Free shipping does not apply to oversized items. Rates below are fixed regardless of order value.
| Board Size | Standard | Express |
|---|---|---|
| Small boards (under 8ft) | £30.00 | £45.00 |
| Large boards (8ft+) | £50.00 | £60.00 |
UK Zones 2 & 3 & Republic of Ireland
Northern Ireland · Scottish Highlands & Islands · Isle of Man · Channel Islands · Republic of Ireland
Standard Items
| Service | Delivery Time | Orders Over £50 | Orders Under £50 |
|---|---|---|---|
| Standard | 3–5 working days | £5.00 | £8.00 |
| Express | 2 working days | £12.50 | £15.00 |
Surfboards & Soft-Top SUP Boards — Zones 2 & 3
| Board Size | Standard | Express |
|---|---|---|
| Small boards (under 8ft) | £40.00 | £50.00 |
| Large boards (8ft+) | £65.00 | £75.00 |
EU Shipping
- All EU orders are shipped on DDP (Delivered Duty Paid) Incoterms
- Import duties and VAT are paid by us before your order leaves the UK
- The price you see at checkout is the price you pay — no extra charges on delivery
While we handle duties and VAT at our end, customs procedures can occasionally vary by country and are ultimately outside our control. If you have any questions before ordering, please contact us.
EU Rates
| Service | Estimated Delivery | Orders Over £50 | Orders Under £50 |
|---|---|---|---|
| Standard International | 2–11 working days | £8.50 | £13.50 |
| Express International | 2–7 working days | £18.00 | £25.00 |
Countries We Ship To
We ship to all EU member states listed below. Not seeing your country? Get in touch and we'll see what we can arrange.
USA & Rest of World
Most items can be shipped worldwide, quoted individually by destination and size. Surfboards 6ft and over cannot be shipped outside the UK.
Surfboard & Skimboard Deliveries
If there is any visible damage to the outer packaging, sign as "DAMAGED" before accepting. Then contact us immediately at sales@circle-one.co.uk.
FAQs
Will I be charged import duty or VAT when ordering from the EU?
I ordered after 2pm — when will my order be dispatched?
Can I get a surfboard delivered to Europe or overseas?
Why is delivery more expensive to the Highlands, Islands or Northern Ireland?
My country isn't in the EU list — can you still deliver?
My board arrived damaged — what should I do?
Need to contact us?
Call Us
UK: 01363 773005
International: +44 1363 773005
Monday–Friday, 09:00–16:30 (UK time)
sales@circle-one.co.uk
We aim to reply within 1 working day
Get In Touch
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