Womens 5/4mm Winter Wetsuit KONA GBS Back Zip

Overview

UK MAINLAND (for products excluding Surfboards, SUPs and other larger items)

• Orders over £50.00 - FREE SHIPPING
• Orders under £50.00 - STANDARD RATE £3.00
• EXPRESS DELIVERY - FLAT RATE £6.50

Please note: Orders that include oversized items such as Surfboards are subject to shipping costs, see here.

ESSENTIAL Shipping Information

• Orders placed Monday-Friday before *14.00 hrs are dispatched the same day. (2-4 day service for UK Mainland) 
• Orders placed at weekends or Bank Holidays are dispatched the next business day
• Most orders are sent using DPD, ROYAL MAIL or PARCELFORCE
• EXPRESS SHIPPING (Next day) options available for UK Mainland postcodes only
• Shipping costs calculated at checkout (if applicable) - all costs are visible BEFORE final payment is processed 
• All services fully tracked 
• Boards are oversized items and are sent using specific services and therefore have a different postage cost structure 

    *UK Time (GMT)

Please click here for more details including shipping rates

If for whatever reason you are not completely satisfied with your purchase it can be exchanged and/or refunded within 60 days from the date of purchase. All returns should be sent back to us, the details can be found here.

If you require an urgent exchange, it would be quicker to place a new order online first, then return the existing item (as per our normal returns process) for a full refund.

Please ensure you complete the returns form provided with your order and include it with the returned item/s.  If you misplace the returns form then please contact us on +44 (0) 1363773005 or email us at sales@circle-one.co.uk and we will arrange for a duplicate to be sent to you.

Returns must be UNUSED with ORIGINAL TAGS attached and in the ORIGINAL packaging (where applicable) and in a resalable condition. This is the only way we can issue a refund or arrange an exchange. It is usually the case you can re-use the packaging the order came in to send goods back to us.

In the case of the Surfboards and related products, please ensure (if possible) you use the original reinforcement material contained in the packaging to minimise potential damage. In the unlikely event that an item is returned to us in an unsuitable condition, Circle One reserves the right not to refund the item and arrange to send the item back to you at your expense.

The cost of returns is the responsibility of the customer unless the item is damaged, faulty, or the wrong item. All returned goods remain your responsibility until they reach us. We advise you to use a secure delivery method which requires a signature upon delivery.

As soon as returned goods reach us, we will process your refund and you will be notified
accordingly.